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Glossary

Corrective Action

The documented set of steps an operator takes to remediate a compliance violation, prevent recurrence, and demonstrate the fix to the regulator — typically required as part of the formal response to a Notice of Violation.

Also called: CAPA,corrective and preventive action,remediation,corrective action plan

What corrective action means

Corrective action is the operator's documented response to a finding — typically a violation, but sometimes an internal audit gap. A complete corrective action has two halves: fix the specific finding, and change the underlying process so it doesn't recur.

In quality management terminology this is CAPA — Corrective and Preventive Action. Most state cannabis regulators expect both halves, even when they don't use that vocabulary.

What a defensible corrective action plan contains

  • Root cause — what actually allowed the violation to happen (process gap, SOP gap, training gap, technology gap)
  • Immediate correction — what was done to fix this specific instance
  • Preventive measures — what SOP, training, or system change prevents recurrence
  • Verification — who confirmed the fix was implemented, and how
  • Deadline — the regulator's required completion date, with milestones if applicable
  • Evidence — documents, screenshots, signatures, or other artifacts proving execution

Why it matters

A weak corrective action is itself a violation — and a pattern of weak corrective actions invites escalation. Verdaxi's corrective action workflow ships templated remediation playbooks per violation type, with subtasks tracked individually, two-person verification enforced server-side, and recurring schedules for repeating remediation. The audit trail is the artifact you produce for the regulator.

Compliance is the entry point. The platform is the destination.

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